Making It Easier to Be a Student

Student using a laptop to access myRutgers self-service dashboardRutgers has sought to improve the way students interact with University offices for enrollment, financial aid, student accounting, and registration.

  • A new financial aid website and a check-in app in the financial aid office enable students to conduct most business online and reduce wait times for in-person support.
  • One-stop service centers have been proposed for each campus, and one—at Rutgers University–Camden—opened in 2018. At Rutgers University–New Brunswick, staff from the offices of the registrar, financial aid, and student accounting are now all located in the same building at Records Hall. 
  • The myRutgers dashboard allows self-service activities from computers and mobile devices for courses and registration, grades, financial aid, and more. The dashboard received 7.7 million hits in its first year, with 99 percent of students using it.
  • A new computer-based course scheduling system—the first major change to the system in decades—will go live in scheduling courses for fall 2020. By optimizing course locations and scheduling, it will reduce time to graduation, facilitate the satisfaction of major requirements, and reduce the time spent on University buses.
  • A task force developed strategies for relieving the congested bus system and travel times between classes at Rutgers–New Brunswick. Rutgers has added 18 buses to the fleet, installed a system to tell students when the next bus will arrive at the nearest stop, and used classroom locations to help determine first-year housing placements. In addition, Rutgers–New Brunswick now tracks every bus ride, studies real-time data, and adjusts buses accordingly.